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Answers and contact options.
How do I earn?
Go to Earn or Tasks, pick an offer, and follow the instructions.
When do I get paid?
Points credit after the provider confirms completion — usually minutes to 48h.
Minimum withdrawal?
Most methods start at 1,000 loot.
Why was my offer not credited?
Offers may pend or fail if requirements were not met, VPN was detected, or the partner reversed the completion. Check My Tasks for status.
Can I use a VPN?
VPN or proxy use can flag your account and delay or block payouts. Turn off VPN while earning and cashing out.
How do races work?
Earn qualifying points each day to rank on the leaderboard. Open Races from the menu for schedules and prizes.
Our team typically replies within 24–48 hours on business days.
Email support@lootzen.com or open a ticket from your profile.
Read our Terms of Service and Privacy Policy for platform rules and data handling.